Colorado Zipline FAQs

The lines range from 264 ft to 862 ft on the Mountaintop Zipline and provide great scenery of the Arkansas Valley area. The Cliffside Zipline course has 6 lines with a total distance of 2360 ft of ziplining fun!

CLIFFSIDE ZIP
$99 – $109 for adults (13+)
$89 – $99 for children (12-)

MOUNTAINTOP ZIP
$89 for adults (13+)
$79 for children (12-)

We do offer discounts from time to time. Check out the Specials and Group Rates pages!

We do require that everyone wears closed toed shoes. No Chacos, Keens, Crocs, flip flops or sandals are allowed. We strongly suggest taking a look at the weather before you head over for your trip. Shorts and tank tops are allowed during the summer months. In the winter months, we do recommend that you wear long pants and jackets. No baggy clothes, skirts or dresses are permitted.

Both our Mountaintop Zipline and Cliffside Zipline courses have a weight restriction of a minimum of 50 lbs and a maximum of 250 lbs.

As in any physical activity, we do require that you sign a Release of Liability Waiver. A parent or legal guardian must sign for any minor children. Please fill out your waiver online before your trip!

We encourage guests to bring cameras to capture the beautiful Colorado scenery you will experience from our courses. We do also like to warn guests that if an item is dropped, it is very unlikely that it will be retrieved due to the mountainous terrain. If it’s something important to you and has significant value, we suggest leaving it in your car to be safe!

We have a very well trained and certified guide staff that have will work with you to ease your fears and make sure that you have an enjoyable time! Guests will be clipped in at all times while on the course and a guide will be there with you at all times.

No experience necessary! Our certified guides will give you an orientation and training session before the trip begins.

Both courses have a two pulley and line system to ensure safety. We also require everyone to wear helmets and leather gloves on each trip. Our courses were built by a professional builder and approved by the City Builder Inspector.

Our staff goes through an extensive training in general course knowledge, proper techniques, and safety rescue procedures. We work in close cooperation with the Association for Challenge Course Technology (ACCT), as they are one of the premier companies in setting the standards in course installation, inspection, and operation.

Guiding is a service industry, so we would suggest tipping 15-20% of the total cost of your trip.

We limit our trips to 10 guests for 2 guides. We do need a minimum of 4 guests for any trip to go out.

There is short walk associated with both courses. It’s a less than 10 minute walk at the Mountaintop course and about a 5 minute walk at the Cliffside course.

Please arrive 15 minutes early to check-in!

Pregnant women should ask their doctor prior to ziplining with us. If you have other health issues, we suggest consulting your doctor before signing up for a trip. Feel free to call us with any specific questions.

Yes, children can go without a parent or guardian as long as a waiver has been filled out for them prior to arriving at the outpost. Waivers are available online here. (link to waiver).

We strongly recommend reservations to ensure that there is availability at the time you wish to go. Our trip times fill up fast!

AVA Rafting and Zipline now offers the best cancellation policy in Colorado. When you purchase our Cancellation Guarantee, you are eligible for a 90% refund if you cancel your trip at least 24 hours before your scheduled departure. Trip changes can also be made without penalty if completed more than 24 hours in advance. If you need to make changes within 24 hours of your trip, a 15% change fee will apply, and changes will be subject to availability. If you cancel within 24 hours of your trip, your reservation will be converted to an open credit equal to 85% of your total adventure cost. This credit is valid for the current season only. The Cancellation Guarantee applies to both guided trip reservations and rental gear.

If you opted out of our cancellation guarantee:

Cancellations made at least 14 days prior to the trip will receive a 90% refund. Cancellations within two weeks of the trip are nonrefundable and changes to your reservation will incur a 15% change fee. No changes are permitted within 24 hours of the trip start time.

Lateness Policy:

Guests who arrive late for their trip will be placed on the next available departure and will incur a 15% change fee. If the guest is unable or unwilling to join a later departure, the reservation will be considered a no-show and is nonrefundable.

Weather and Water Levels Policy:

All rafting trips depart as scheduled regardless of weather. AVA reserves the right to change or substitute river sections at any time due to weather conditions and water levels to ensure safety and the best experience possible.

For zipline and via ferrata tours, AVA management may cancel or delay trips due to unsafe weather conditions, such as heavy winds or lightning. If a tour is canceled, you will be contacted to either reschedule your tour or receive a full refund. AVA may delay a tour by up to one hour in order to wait out inclement weather. If the tour is started but less than 50% of the course is completed, you will receive a 50% refund. If more than 50% of the course is completed, no refund will be issued.

In the event of rain, AVA reserves the right to upgrade a rock climbing trip to a via ferrata trip or to reschedule, based on your preference and availability. If at least one climb has been completed and the trip has lasted less than 1.5 hours, you will receive a 50% refund. If the trip is beyond 1.5 hours, no refund will be given.

Low Participation Policy:

AVA reserves the right to cancel any trip due to an insufficient number of bookings. Should we need to cancel your trip, the full cost will be refunded or credited to another trip according to your wishes.

NOTE: All cancellation and change fees are calculated based on the full cost of your trip.

We do zip rain or shine or snow!

However, AVA’s zipline management reserves the right to cancel tours due to unsafe weather conditions, such as heavy winds and lightning. If your tour has been cancelled by management, AVA will contact you to refund or reschedule your reservation. AVA reserves the right to postpone or delay your zipline tour up to one hour to wait out inclement weather and then resume once conditions are deemed safe by management. If the zipline tour is started and less than 50% of the course is completed, you will be refunded 50% of the cost of the trip. If the zipline tour is started and more than 50% of the course is completed, you will not be refunded.

Yes! We offer many activities during the summer months! Check out www.coloradorafting.net for infomation on whitewater rafting, horseback riding, ATVing and so much more!!